Last updated: September 29, 2026
1. Program description
The Altis San Customer & Partner Updates program sends text messages from Altis San LLC to customers, prospective customers and service partners about quotes, scheduling, service status, work orders and account notices. We do not send marketing messages through this program.
2. How you opt in
You opt in by checking the unchecked SMS consent box on our SMS opt-in page, contact form or partner sign-up form, and confirming your mobile number with a one-time verification code. Consent is not a condition of any purchase or service.
3. Message frequency
Message frequency varies based on your activity, typically 1–10 messages per month.
4. Cost
Message and data rates may apply. Check your mobile plan for details.
5. Opt out
Reply STOP to any message to cancel. You will receive one confirmation message and no further messages unless you opt in again. You may also email [email protected] to opt out.
6. Help
Reply HELP for help, or email [email protected].
7. Carriers
Supported on major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
8. Privacy
We do not sell, rent or share your mobile number or SMS consent with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.
9. Changes
We may change these terms or end the program at any time. Changes take effect when posted on this page.
Sample messages
- "Altis San: Your quote #1042 for janitorial service is ready. Reply with questions or call us. Reply STOP to opt out."
- "Altis San: Crew arriving tomorrow 8–10am at 123 Main St. Reply HELP for help, STOP to opt out."